Shipping and Returns HEADING_TITLE

All our products are presented as accurately as possible.

Please contact us by e-mail if you have any queries regarding an item prior to making purchase.

Unintentional errors may occur.

Colours may vary due to lighting and / or your monitor calibration.

Shipping and Deliveries in Australia:

  • Consignments delivered within Australia will be sent by "Registered Mail"
  • Please allow approximately 5–7 working days for your goods to arrive

International Shipping and Deliveries:

  • International customers will receive goods by Airmail
  • Please allow approximately 7–14 days for delivery
  • International customers will be responsible for all local duties and taxes

If your purchase is not to your satisfaction you are able to return it to us within 7 days of receipt (7 days does not apply to international transactions) and we will:

  • make exchange for you
  • provide a credit towards the purchase of another item
  • issue a refund for the purchase price

Conditions of our Return Policy are as follows:

  • providing the item was not defective the buyer is liable to pay all shipping costs
  • returns must be approved by our senior technologist
  • the products must be returned in the original packaging including the swing tag and the original invoice
  • the product must arrive at our place of business within 7 days of receipt (with the exception of international purchases)
  • if we cannot find an appropriate replacement within 7 days we will issue the customer with a Harah designs credit for the total amount of the purchase price
  • Harah Designs store credit expires 12 months from the date of purchase
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